Travel Planning For Disabled Travellers And People With Reduced Mobility
Careful research and clear guidance, so you know what support is available before you set off.
Planning That Starts With Your Needs
Every journey involves airports, transport, accommodation and activities. For travellers with a disability, a long-term health condition or reduced mobility, each of those stages can raise questions. Is the hotel genuinely step-free? What assistance will the airline provide? How far is it from the drop-off point to the gate?
We take the time to understand what you need, then research the answers and set them out in a clear written plan. You travel knowing what to ask for and what to expect.
We support wheelchair users, people with limited mobility, visual or hearing impairment, hidden disabilities, older travellers, and families travelling with someone who needs extra help.
What We Can Help With
- Travel Needs Assessment covering mobility, equipment, medication and support
- Accessibility & Mobility Travel Planning for each stage of the trip
- Airline special assistance guidance, including how and when to request it
- Airport navigation and transit guidance, including assistance services
- Accessible accommodation research and room-feature checks
- Accessible transfers and local transport options
- Review of arrangements you have already booked yourself
- Personalised journey preparation report and checklist
How We Work With You
Needs Assessment
A consultation by phone or video call about your needs, your equipment and how you prefer to travel.
Research
We check accessibility information published by airlines, airports, accommodation and transport providers, and note anything you should confirm directly.
Written Plan
You receive a clear PDF plan by email, with the assistance to request, contact details, timings and a pre-departure checklist.
Support Before You Travel
With our Premium Travel Planning package, we stay on hand for questions and changes before departure.
Your information: to plan properly we may ask about your health or disability. We use this only to provide your service, with your explicit consent, as explained in our Privacy Policy. We do not give medical advice; please check with your doctor that you are fit to travel.